Your Payment Has Recently Failed

Please watch the video & follow the steps below to avoid account suspension and

the $297 Reactivation Fee:

How to Avoid Account Suspension:

  • Check Your Bank App:

    Look for any blocks on the payment to ClientSwing. Most banks allow you to tap the transaction and remove the block directly.

  • Call Your Bank:

    If the issue persists, kindly call your bank and ask them to clear the payment and stop rejecting future payments from ClientSwing altogether.

  • Update Your Payment Info

    Need to update your card? Click HERE to submit your new card details.

    Please Note: We do not accept American Express or Discover cards.

Important Details:

  • Our payment processor (Stripe) will attempt to bill the card on file every other day for 14 days. If payment hasn’t gone through by Day 14, Stripe will stop trying to process the charge.

  • We’ve had a great relationship with Stripe since 2021, and the system works seamlessly—so the issue is most likely with your bank.

Account Suspension Policy:

  • You have a 14-day grace period after a failed payment. If payment isn’t received by Day 14, your account will be suspended.

  • A $297 reactivation fee applies to restore your account if your account gets suspended and you want to reactivate it in the future.

  • You'll receive one more reminder, the day before of your account being cancelled if payment isn't made—when your payment failed, you received a text, email, and voicemail notification.

  • Let’s get this sorted quickly to keep your account running smoothly!

The Support Angel

The Solution to Hands-Off Home Service Technology

The Support Angel

The Solution to Hands-Off Home Service Technology